Please read these terms carefully before using our services
Last Updated: April 4, 2025Please read these Terms and Conditions carefully before using the services offered by Travofa Nigeria Limited. Your access to and use of our services is conditioned on your acceptance of and compliance with these terms.
By booking with us, you agree to be bound by these Terms and Conditions. The person making the booking accepts these conditions on behalf of all party members. If you disagree with any part of the terms, then you may not access our services.
All bookings with Travofa Nigeria Limited are subject to these Terms and Conditions.
Reservations are confirmed upon receipt of the required deposit or full payment.
The booking party accepts these conditions on behalf of all members.
Deposits are non-refundable unless otherwise stated at the time of booking.
Full payment required 45 days prior to departure for most services.
Bookings within 45 days require full payment immediately.
We accept credit/debit cards, bank transfers, and other specified methods.
Important: Cancellation must be submitted in writing to Travofa Nigeria Limited. No refunds will be issued for unused services or no-shows.
Deposit only (most flexible option)
50% of total booking cost
75% of total booking cost
100% of total booking cost (no refund)
Recommendation: Travofa Nigeria Limited strongly recommends purchasing travel insurance to protect against unforeseen cancellations and emergencies.
Travel insurance is highly recommended for all travelers to protect your investment.
Travofa can arrange travel insurance upon request, or you may choose your own provider.
It's your responsibility to ensure adequate coverage for your specific travel needs.
Changes requested by clients after confirmation may incur additional fees from both Travofa and service providers.
Travofa reserves the right to alter itineraries, accommodations, or services if necessary due to circumstances beyond our control.
Significant changes will be communicated to clients as soon as possible via email or phone.
All prices are subject to change until full payment is received. We recommend securing your booking early to lock in current rates.
Transportation Cost Increases
Government Actions & Taxes
Currency Fluctuations
Any surcharge will be communicated and justified to clients with full transparency.
Travofa Nigeria Limited acts as an agent for transportation companies, hotels, and other service providers. We arrange services but do not operate or control them directly.
Travofa is not liable for any injury, damage, loss, accident, delay, or irregularity related to services provided by third-party suppliers.
We are not responsible for losses due to weather, strikes, quarantines, pandemics, natural disasters, or other causes beyond our control.
Clients with special needs or medical conditions must notify Travofa at booking. We'll do our best to accommodate, but cannot guarantee all requests will be met.
Special requests will be passed on to relevant suppliers but cannot be guaranteed.
Clients with special dietary needs, accessibility requirements, or other requests should notify us at booking.
Report complaints immediately to the service provider and to Travofa for best resolution.
Formal complaints must be submitted in writing within 30 days of return. We'll work to resolve disputes amicably.
These Terms and Conditions are governed by and construed in accordance with applicable Nigerian laws.
Any disputes shall be subject to the exclusive jurisdiction of the relevant Nigerian courts.
Travofa reserves the right to update these Terms and Conditions at any time.
The current version will always be available on our website. Please review periodically for changes.
If you have any questions or concerns about these Terms and Conditions, please contact us:
Km5, Itokin Road, Parafa, Ikorodu, Lagos Mainland
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
By making a booking with Travofa Nigeria Limited, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Book with confidence knowing your travel is in good hands.
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